Pinnacle Privacy Policy – Our Commitment to Protecting Your Information

PinnacleWelcome to . This Privacy Policy ("Policy") explains how pinnacle-jit.com What information we collect when you use our website and related services, how we use it, and how we keep it secure.

This Policy Pinnacle's services apply to all users — from before you open an account through to after you close one. By browsing our website or registering an account, you are agreeing to this Privacy Policy.

Pinnacle believes that transparency is the foundation of trust. That's why we're committed to explaining our data practices in clear, straightforward language. If you have any questions, feel free to reach our support team at any time.

Pinnacle We only collect the information needed to deliver our services properly. The types of data we collect are listed in the table below:

Additionally, when you contact us directly — via email or live chat — we may retain records of those interactions to help us improve our service quality.

Pinnacle We only use the information we collect for specific, legitimate purposes — never for anything unrelated. The main use cases are:

• Account Management: Registration confirmation, login security, and account settings management.
• Payment Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Customer Support: Resolving your queries and complaints promptly.
• Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Responsible Gaming: Identifying risky betting behaviour and providing timely support.
• Legal Compliance: Meeting regulatory requirements and preventing money laundering.
• Service Improvement: Analyzing user experience to make the platform more intuitive and effective.
• Relevant Promotions: Sending you bonuses and offers tailored to your preferences (you can opt out at any time).

We never use your personal information for unsolicited marketing or third-party advertising without your consent.

Pinnacle Your personal data is never sold to third parties. However, information may be shared in the following limited circumstances:

• Payment Providers: Only the necessary information is shared with payment services such as bKash, Nagad, and Rocket solely to process transactions.
• Technology Partner: Limited data may be shared with technology service providers who help operate our platform, under strict confidentiality agreements.
• Legal Obligation: Information may be disclosed in response to court orders, law enforcement requests, or regulatory authority requirements.
• Fraud Prevention: Limited information may be shared with other betting platforms to help prevent fraudulent activity.
• Business Transfers: In the event of a company merger or acquisition, the new owner will be required to comply with this Privacy Policy.

Pinnacle uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your preferences and login status.

The cookies we use:

• Essential Cookies: Essential for the website to function properly. Without them, login and payments will not work.
• Functional Cookies: Remembers your language preference and account settings.
• Analytics Cookies: Used to understand which pages receive the most visits from users.
• Security Cookies: Helps detect suspicious logins and fraudulent activity.

You can disable non-essential cookies through your browser settings, though this may limit the functionality of certain features.

To Protect Your Information Pinnacle uses industry-leading security technology. The key components of our security framework are:

• 256-bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): OTP verification provides an additional layer of security at login.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• 24/7 Security Monitoring: Real-time monitoring to detect any suspicious activity instantly.
• Data Backup: Data security is ensured through regular encrypted backups.
• Staff Training: All our staff receive regular training on data protection practices.

In the Event of a Data Breach Pinnacle Affected users will be notified within 72 hours, and the necessary steps will be taken to resolve the issue promptly.

Pinnacle We don't hold your data any longer than necessary. Retention periods are defined by data type:

Once the designated retention period expires, data is securely deleted or anonymised so that no individual can be identified.

Pinnacle-you have full control over your own personal data. We respect every user's data rights and are committed to responding to any request you make.

To exercise these rights support@pinnacle-jit.comto send us an email. We typically respond within 7 business days to respond. Complex requests may take up to 30 days.

Pinnacle's services are intended solely for individuals aged 18 and above. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• If there is any doubt, a government-approved proof of age document will be requested.
• If we discover that a minor has opened an account, it will be closed immediately and all associated data will be deleted.
• If parents or guardians have any concerns support@pinnacle-jit.comto get in touch with us.

Pinnacle This Privacy Policy may be updated from time to time. Depending on the nature and significance of any changes, we will notify you as follows:

• Minor Changes: The update date on this page will be revised accordingly.
• Notable Changes: You will be notified in advance via email or platform notification.
• Major Changes: Consent to the updated policy will be obtained at your next login.

Your continued use of our services following any changes will be taken as your acceptance of the updated policy. We recommend visiting this page regularly.

For any questions, feedback, or concerns regarding this Privacy Policy, please reach out to our data protection team:

• Email: support@pinnacle-jit.com
• Response Time: Typically within 7 business days
• Language: Support available in Bengali and English

We take every complaint seriously and strive to resolve each one fairly and promptly. Thank you for trusting us with your experience.